Terms of service

OVERVIEW
Welcome to The Jhanae Collection ! The terms “we”, “us” and “our” refer to The Jhanae Collection . The Jhanae Collection operates this store and website, including all related information, content, features, tools, products and services in order to provide you, the customer, with a curated shopping experience (the “Services”). The Jhanae Collection is powered by Shopify.


ACCESS AND ACCOUNT
By agreeing to these Terms of Service, you represent that you are 
To use the Services, including accessing or browsing our online stores or purchasing any of the products or services we offer, you may be asked to provide certain information, such as your email address, billing, payment, and shipping information. You represent and warrant that all the information you provide in our stores is correct, current and complete and that you have all rights necessary to provide this information.
You are solely responsible for maintaining the security of your account credentials and for all of your account activity. You may not transfer, sell, assign, or license your account to any other person. 


ORDERS 
When you place an order, you are making an offer to purchase. The Jhanae Collection reserves the right to accept or decline your order for any reason at its discretion. Your order is not accepted until The Jhanae Collection confirms acceptance. We must receive and process your payment before your order is accepted. Please review your order carefully before submitting, as The Jhanae Collection may be unable to accommodate cancellation requests after an order is accepted. In the event that we do not accept, make a change to, or cancel an order, we will attempt to notify you by contacting the e‑mail, billing address, and/or phone number provided at the time the order was made.
Your purchases are NOT subject to return or exchanges.

PRICES AND BILLING

Prices, discounts and promotions are subject to change without notice. The price charged for a product or service will be the price in effect at the time the order is placed and will be set out in your order confirmation email. Unless otherwise expressly stated the price you see is what you must pay.

SHIPPING AND DELIVERY 

The Jhanae collection isn’t responsible for shipping and delivery delays. All delivery times are estimates only. We are not responsible for delays caused by shipping carriers, customs processing, or events outside our control. Once we transfer products to the carrier, title and risk of loss passes to you. 

INTELLECTUAL PROPERTY
Our Services, including but not limited to all trademarks, brands, text, displays, images, graphics, product reviews, video, and audio, and the design.The Jhanae Collection ’s names, logos, product and service names, designs, and slogans are trademarks of The Jhanae Collection or its affiliates or licensors. You must not use such trademarks without the prior written permission of The Jhanae Collection . Shopify’s name, logo, product and service names, designs and slogans are trademarks of Shopify. All other names, logos, product and service names, designs, and slogans on the Services are the trademarks of their respective owners.
CONTACT INFORMATION

Questions about the Terms of Service should be sent to us at Thejhanaecollection@gmail.com.Our contact information is posted below:

 Thejhanaecollection@gmail.com 

910-364-5894